Customer Support Specialist
Date of Posting: 2023-05-23 00:00:00 +0000 UTC
We are looking for a dedicated Customer Support Specialist to provide robust support via chat, phone, email, or through our dedicated helpdesk, ensuring our customers receive the assistance they need, when they need it.
Requirements:
- Excellent communication skills
- Experience in a customer support role
- Ability to work in a fast-paced environment
- Knowledge of customer support software and tools
- Experience with CRM systems
- Ability to handle difficult customers
- Strong problem-solving skills
- Ability to work in a team and independently
- Experience with live chat support
- Understanding of customer support metrics
- Ability to learn and adapt to new technologies